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<title>Sphinn / funkygorilla / Voted News</title>
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<description>Sphinn</description>
<pubDate>Sat, 09 Aug 2008 05:24:58 -0700</pubDate>
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<title><![CDATA[Online Enquiries - 59% not answered]]></title>
<link>http://sphinn.com/story/64525</link>
<comments>http://sphinn.com/story/64525</comments>
<pubDate>Sat, 09 Aug 2008 05:24:58 -0700</pubDate>
<dc:creator></dc:creator>
<category>Usability</category>
<guid>http://sphinn.com/story/64525</guid>
<description><![CDATA[In Australia 59% of all web enquiries are unanswered after a week. In this article I look at some reasons why and propose some solutions to solve the problem for both customer service enquiries and product/service enquiries.<br/><br/>1 Vote(s) ]]></description>
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