Published: Apr 09, 2009 - 09:43 pm
Story Found By: netgeek06 1531 Days ago
Category: SEO
1 Comments
1 Comments
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Comments
We cover this issue a lot at my company, but the consensus is:Be Apologetic and Offer Suggestions. (i.e."Sorry, that page is gone. Were you looking for...?")Be Helpful. (i.e. "Unfortunately, this page has been removed from the site, but to make it up to you heres our Top 10 articles/products.")Be Smart. (i.e. "Whatever you do, dont leave a user to the mercy of your sites navigation to find their way back to what theyre looking for - no matter how good you think your nav is.")