Published: Oct 25, 2007 - 01:59 pm
Story Found By: St0n3y 2035 Days ago
Category: SEM
25 Comments
25 Comments
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Comments
Roberts statement is a textbook example of the best way one can respond to criticism / attack...use plenty of facts to buttress your argument and keep the emotion out of it.
Thank you, Todd. I appreciate that.
As Robert said in the post, a lot of people saw Jills original article ( http://sphinn.com/story/10895 ) and considered it an attack on SEG. It may not have been intended as one, but perception is reality.
I didnt personally take Jills comments as a specific attack but it did raise an eyebrow. Shes prone to being abrupt. However, I guess there is a difference between how youd write to a finite audience in a forum or your own newsletter compared to an article for a site like SEL. Is it possible shes not that familiar with the kind of advertising sold on SEG? Was she being lazy? The part I agreed with is the idea that marketers need to continue appreciating tried and true web site marketing tactics that work.I agree that Robert did a fine job of clarifying things in his response.
This Google glitch has sure made for some interesting reading.
I didnt view Jills article as an attack at all. It was her perspective at that time, and Robert did a commendable job addressing points of concern and correcting possible incorrect information. There are folks like me who just know SEG has no "link farms" and yes, like Lee, I did raise an eyebrow or three at that :)Robert, I loved this from you:"<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Knowing weve done nothing wrong, why should we bow to Googles demands that we make changes that have no benefit to our visitors and are solely for the benefit of a search engine? On principless sake, we shouldnt."</font>
Thanks Kim. :-)
Watch this in case you really want to understand what happend: http://www.youtube.com/watch?v=MHeD3WymWa0I promisse you: its the best 1 min you could ever spend tonight!
I totally agree with Robert and suspect that those who are equally sure that Jill Whalen and Doug Heil are correct are viewing this from a strictly SEO link value perspective. In my humble opinion, links on a Web site are primarily for the benefit of the human visitors. Whether they are also good for SEO and PageRank or not are secondary considerations (at least for some of us).
Ive known Jill a long time and I read her remark about SEG as a quick off the cuff comment, not a deliberate attack. I think it sounded more shocking than she meant it, probably because she was typing as a response to first impressions of SEG after not seeing it for so long and because (being so busy) she was probably in a hurry. So the comment itself didnt raise an eyebrow. BUT I was concerned about how the general webmaster community would interpret the comment. Being who she is and the industry reputation shes built up, Jill has incredible influence over a large number of webmasters and SEOs who absorb her material. No matter her intent, her remark definitely has the power to hurt SEG and their reputation. I think Jill should have considered this and worded her comments much more carefully. Robert, I thought your post was very restrained and logical. (Have you been borrowing Alan Perkins bionic tact implant? heh heh). You should blog more often!
"How much PageRank value could a single link from that page really provide? I dont even pretend to be an expert on PageRank but it seems obvious to me there is very little, if any PageRank value."You claim you dont know much about PageRank yet you assume that a link on a TBPR 7 page with 200-300 outbounds will pass very little PageRank value?If you arent an expert why are you jumping to conclusions about something you dont understand? As you plainly stated, you are not an SEO."she doesnt know a thing about traffic patterns on our site or what our audience looks at."So how much traffic exactly leaves the site from those home page links? Jill obviously dont know. But do you?
BTW, one of your "sponsors" you link out to from your home page is linking from his blog sidebar to usaonlinecasinos.org [USA ONLINE CASINOS]adultinteractivechat.com [ADULT INTERACTIVE CHAT]freecasinos.ws [FREE CASINOS]So you are literally linking into the porn/casino neighborhood. Anyone who links to SEG is taking chances with joining that online ghetto.
I hate to triple post, but I asked John Scott, an advertiser on SEG, exactly how much traffic he was receiving from SEG on a monthly basis. His response:" You can quote me on this, but do so in full, not taking anything out of context. My traffic from SEG is less than 1,000 UV per month. Its pretty steady, except for this month. Slightly higher, but I havent looked into why. I do not however advertise there for the raw traffic. I advertise there, and have for over a year, because when I track my conversions, good ones are coming from SEG. That is, they are converting. I first bought an ad placement for v7n Directory, but since the referrals were such high quality, I bought another ad package for my forums. Both are still on SEG and I have no plans to cancel."
I can also vouch for the good traffic and conversions from SEG. We too have ad sponsorship with them with strong conversion rates over time. I can assure you that the decision to advertise was all about value for money exposure and nothing to do with PageRank.
Halfdeck,You have my word that I am in process of contacting Robert to check on that ad. Robert reviews every single advertiser that goes live on our site, but we obviously cant check back in on them on a daily basis. (To note, we actually turn down quite a few advertisers for being irrelevant or for having links like the ones you pointed out. Anyone who knows Robert and I personally knows hes not lying when he says that.)If someone now has those text links running on their site, theres no way Robert would link to them. (Due to the adult links.) As soon as I get in touch with him, Ill have him stop by with an update.
Halfdeck,Im in the middle of getting the kids fed and ready for school so maybe you could throw me a bone and let me know which sponsor you are referring to? robert@searchengineguide.comThat way I can dump the advertiser and have everyone fed, dressed and off to school asap. :-)Thanks,Robert
Ive been working my way through all our advertisers...havent found it yet. As Robert said, if you could drop us an email with the name, well get it taken care of. Otherwise, it may have to wait until this afternoon since Im chasing my two toddlers around this morning.
"so maybe you could throw me a bone and let me know which sponsor you are referring to?"Sure thing. Email sent.
Thanks Halfdeck, that advertiser is no longer an advertiser with Search Engine Guide. We do (sincerely) appreciate you pointing them out because as I said...while Robert screens EVERY advertiser, we cant always go back and check them on a daily basis to see what they add down the road.As for Jills post... I appreciate the apology. Jills entitled to her opinion and its no skin off my back if it differs from my own. Thats why I made the editorial decision to run her article. I still disagree with her on many points, even from her most recent response above, but theres no sense going in circles.I dont mind if shes wrong. ;) (Sorry Jill, couldnt resist.)
I like to add one last thing.First, Robert, if you are not selling PageRank, there is absolutely no reason not to use nofollow on your ad links. If your advertisers dont care about link juice at all, they wouldnt mind the nofollow. I pay daily for Google AdWords. Why? I get no link juice out of AdWords, but I get a 1000% return on my investment. Every $1000 I spend turns into $10,000. So it doesnt bother me one bit that AdWord links flow no juice.If you are selling PageRank as part of a package, then nofollow would make no sense. I sell links on my sites. I do not nofollow them. Why not? Because my buyers are paying for link juice. Using nofollow would be cheating them out of their money. So I have two choices - keep selling nofollow-free links or pull the links. Nofollowing them is not an option.But you cannot insist that you dont sell PageRank on one hand and then refuse to use nofollow on the other. It just doesnt wash. I dont care about the fact that you dont use nofollow or the fact that you sell links. I do the same thing. Its business. But I do like to hear people thinking clearly about the issue instead of twisting reality out of convenience or personal interest.Second, theres a benefit to being limited to SEO tunnel vision, in that its obvious to me that *some* "advertisements" (some, not all) pollute the web. As a marketer, youre focused on your business and serving your customers. Thats a good thing. But you cannot remain blind to the fact that what you do regarding paid links can negatively impact not only your users or your business but the web as a whole.Sure, you gotta cut down a few trees to make paper, and you gotta create a little pollution to build cars. But when you have everyone doing it, completely oblivious to the consequences, throwing rocks at the ones trying to do something about it (i.e. Google, whos getting the short end of the stick), then houston, we have a problem.Is Google SERPs your problem? SEOs answer to that is a resounding "no." Is Diggs user experience an SEOs problem? No. Is Wikipedia spamming our problem? No. Is someone using multiple accounts to spam the hell out of Sphinn our problem? No.But then you become Wikipedias problem. You become Diggs problem. You become Sphinns problem. And you become Googles problem. At that point, you dont have a ground to stand on to say that Google is evil. They are trying to protect their own turf. They are trying to protect their community. And they are trying to protect their business model.You would do exactly the same thing if SEG came under attack.
Jill, that was a perfect response! LOLHalfdeck, I think well just have to agree to disagree. I cant speak for Robert and I cant say well never nofollow them.But personally, its more a matter of principle to me. The kid in the school ground can easily avoid getting beat up by handing over their lunch money. The dry cleaner in a Mob-controlled neighborhood can easily pay for "protection." Doesnt make it right or mean they SHOULD. Search Engine Guide has spent nearly a decade fighting for small business owners. We aim to make sure they understand an industry that often gets confusing and that doesnt always see the bigger picture. My biggest issue with nofollow is the fact that small business owners are most likely to be hit by this because they are the LEAST likely to read Danny or Matts blog and to KNOW about the entire nofollow issue. Google doesnt bother to tell them that they have to take ACTIVE measures to avoid a penalty. This will be the first thing Google penalizes for that small business owners stumble into. You dont "accidently" cloak your site, include hidden text or seek out eleventy billions links...but a small business could EASILY sell legitimate ads on their site without knowing Google expects them to nofollow those ads.THAT is my issue here. Part of me feels like Id be a hypocrite if I felt so strongly about Google being wrong on this but went running to Robert to try and talk him into nofollowing every ad on our site. Its not about losing advertisers. Weve already heard from enough industry folks (Kalena, John Scott, David Wallace) whove confirmed theyd advertise with us even if we were PR0 t leave me confident. Its about standing up for what we think is right.
Halfdeck, thank you for sending the email with the sponsor in it! They are gone and gone. :-)Im going to take this a bit out of order...If you are selling PageRank as part of a package...This reminds me of those "buy a star" certificates where you send $15 and the company will send you a nice certificate with "your" star named after you.Did they really sell you that star? No. They dont possess it, they cant deliver it, and you cant collect it. So all they are really selling you is a fun little story.I dont possess PageRank. I cant deliver PageRank. And a buyer cant collect PageRank from me. And Ive never even tried to sell the fun little story. Why, because I dont know how to sell stories. But, I am pretty good at selling advertising. With advertising, I can track traffic delivered and I can take customer feedback on conversions and work with them to continually improve our ability as a team to improve their results.First, Robert, if you are not selling PageRank, there is absolutely no reason not to use nofollowYou may think it odd, but I totally understand your sentiment. But I think an equally valid viewpoint is, Im not selling PageRank so why should I be considered guilty simply because I dont make changes to my site that have ZERO benefit to my users?I understand your point of view, now do you better understand mine? Im not asking you to agree with it, just hoping youll better understand it and consider the fact that there are a lot of us out here who bristle a bit at being declared guilty of something we havent done.Ive been selling graphic/text ad packages the same way since before Google existed. Was I selling PageRank back then? I think wed both agree the answer is no. Am I selling PageRank now. I know with 100% certainly that I am not. Of course, you may speculate that I am and that is your prerogative.Now, I left this until now because I believe my previous points needed to be made first. I can give you a concrete reason not to use nofollow when Im not selling PageRank. I used to do everything in notepad so I have hundreds (a thousand?) hand coded pages that I would need to go back and change all the ads to fully comply with this. That will cost time and money. Yep, this is my problem and no one elses. But, now you know a reason why someone who isnt selling PageRank would not want to implement nofollow.Aside from the points that I mentioned above there is a big issue that if addressed would probably be enough for me to be willing to go through the effort of putting in nofollow.As far as I know, Google has not published on their site the information regarding their stance on nofollow and why and how we should implement it. If I am wrong and they have published this, please correct me. But by not officially publishing this on their site, Google is doing a disservice. The vast majority of small businesses out there who we serve, have no clue about this. I cant point them to a page on Google that explains their position and how to implement it.I would have a lot more respect for Google if they would simply make this information officially available on their site instead of thinking people should just hear about it through the grapevine. Ignorance of the law is no excuse if you break the law. But never publishing the law for all to see is an abuse of power.So, Halfdeck, always interesting to read your perspective and perhaps Ive given you better insight into mine.
The problem Jill is that even the sites who were penalized and will talk about it are only read by a small portion of the Internet.My mother is incredibly internet savvy. I mean incredibly. She understands what I do for a living and can even tell you a little about social media. But shes and my dad asked me just last weekend "So, what do we tell people you DO for a living?" because anytime theyve tried, people look at them blankly.My dad works with dozens of vendors who are small business owners. Many of whom do business online. I can promise you, none of them read Matt Cutts blog. (Though one or two now read mine, so they may find their way there.) I suppose if the Washington Post, New York Times or Wall Street Journal write about what happened, the word might get out a bit more...but still... I go with what Robert said. To penalize those for not doing something you havent even told them they should do? Thats abuse of power.
So for anyone looking for an out and out mud-slinging brawl, its not going to happen here!I dont know, if Google drops the bomb on us Im going to need something sensational to draw some traffic. :-P
Had the flu all week and came up for air. What a slow week... :-)Well, facing the carnage that is my own site(s) I am still in a daze. I read Jills comments and was confused. She really shouldt have singled out SEG... for which she has apologized.I am still thinking about this means, Jenns comments regarding most website owners adding nofollow tag to their advertiser links are well made. Most website owners don;t know what page rank is. Working with clients it has been difficult to explain process to them- this just makes things more difficult and DOES penalize small business ownerwrting their own website. I am baffled by this move from Google. If anything it devalues concept of page rank becausenow it REALLY doesnt matter.