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Sphinn Home » Social Media
Case Study: Ignoring Customer Feedback Can Be Dangerous
Social Media News Source: http://www.atomiksoapbox.com
Story Found By: Kimota 954 Days ago
Category: Social Media
Cotton On is an Australian clothing chain that recently got into extreme hot water because they failed to understand how social media worked. A case study that illustrates why brands need to pay closer attention to what people say online and never ignore a complaint for anyone. You never know how influential their social media presence may be!
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from Kimota 954 Days ago #
Votes: 0

Thanks for the retitling - friendly moderator type person.

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