How to deal with bad blog comments

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36
Sphinn It!

Went Hot: Nov 16, 2007 - 10:58 am
Posted By: TheNanny612 609 Days ago
Source: http://www.blahblahtech.com
Category: Social Media

I’ve been a Webmaster for years, but I have only been blogging for about a year. One thing I really enjoy about blogging compared to Static Websites is the interaction between the Reader and the Blogger.

However, what happens when you receive a bad blog comment? Wayne has some suggestions.

11 Comments

Who Desphunn This (0)

Comments

from igorthetroll 609 Days ago #

Votes: 0

Not bad, but I would add to it. Have you heard the expression, make gold out of coal? Well I like to say, make shit turn to gold!A negative comment or a flame war is not bad, and actually positive, if you can turn it around and make it work for you. People will notice you and will respect you. May take time, but there is no overnight success, only in movies and romance novels.The worst thing to do is to ban a user, delete their comments, or to ignore him or her. That makes enemies, and you never know how far a desgrunted commentator will go to get his or her revenge...

from WayneSmallman 608 Days ago #

Votes: 0

"A negative comment or a flame war is not bad, and actually positive,..." there was a flame war, but I really didn’t like the look of it, so I pruned the comments a shut the article down.To be honest, I didn’t make a great account of myself, and the guy who was venting was getting personal, none of which served any real purpose.They did post other seemingly sensible comments on other articles. But I checked back through the statistics for the article and someone had followed each & every link.I then checked with a colleague (a scientist) and we both agreed that the comments looked suspiciously like a cribbing of copy from the reference linked articles.So banning the user, deleting their comments and ignoring them was all that was left for me.That is an extreme example, but that’s what happens when towering egos eat themselves inside out because someone else had the temerity to have an original idea of their own...

from igorthetroll 608 Days ago #

Votes: 0

I hear you, I have been in similar situations on both sides of the aisle and I empathize with you.It is very courages of you to make an origanal statement, but to have to deal with remefications of useless goading and bashing, is almost impossible, but it is a desired strategy to keep the field of discussion under control even in the face of an attack and insulance.Yes, only as a last result you pull the triger, which I admit I have done as well, but regreting it from time to time, because I have had it done to me.Well, its best to get other it, and keep going forward, publicizing the attacker names, and fixating on them, may not be what you want to do.Googluck,Igor

from WayneSmallman 608 Days ago #

Votes: 0

Your point about shot-to-gold is sound, and it’s something I’ve done before, often more to defuse a situation with some good-spirited humour.Maybe there’s an article in there somewhere? I can see the title now: "Web alchemy: turn crap comments into trust and traffic gold!"A little long, I know, but it’s a start!

from planetc1 608 Days ago #

Votes: 0

Has anyone addressed the issue of when comments contain racist or hate speech? I’ve seen it over the years and it gets deleted. I can’t imagine anything good could come from it.

from SisterSledge 608 Days ago #

Votes: 0

Here’s the same title shorter... Web Alchemy: Turn Crap Comments into Gold

from ruchirkc 607 Days ago #

Votes: 0

I don’t really care about bad blog comments. As Kumiko of CashQuests says: "If you’re receiving negative comments then its an indication of your blog’s growth." I never flame back and if it’s genuine criticism then I take it in a contructive manner...

from Jill 607 Days ago #

Votes: 0

From the article:Yes, this is censorship, but it is also my right to remove what I feel are disruptive people from the conversation.Here, here! I never understand why people are so afraid to delete comments and other posts that are disruptive. It’s NOT censorship. Censorship doesn’t apply to private people or companies, only the government.In order to keep any online community clean and safe and interesting for the true community, the trolls must be immediately banned and their posts removed. Period.

from igorthetroll 607 Days ago #

Votes: 0

Sounds like Firewall, rel="nofollow", end so on!planetc1, you brought up a very interesting matter, "racist or hate!"It is interesting but at the same time very sensetive, and can start wars between countries, communities, and people if not handled approprietly.Let’s take hate first because it is a bit easier, but the hate evolves from race, gender, and cast!How can you deal constructevly with a person, who just hates your gots, for what ever reason it may be?Do you Nuke him or her, or do you ingage the hate mongral?

from igorthetroll 607 Days ago #

Votes: 0

I would say, if a hate blogger is anonymous, just nuke the comments not to start a wasteful flame war, but if the user is not anonymous, if the user is well known in your community, if the user has special connections. What do you do then?

from swags2804 607 Days ago #

Votes: 0

@igorthetroll - If he or she uses racist or hateful language with the sole intention of stirring up trouble, then whoever they are, I say ban them. The same goes for anybody using racist language at all. It doesn’t matter who they are or who they’re connected to. Once they travel down that road, in my opinion, they lose all credibility and become nothing more than a nasty racist, whose opinions no longer warrant the oxygen of publicity. Doesn’t matter who they are, the majority will see through their vile invective.