No matter what we do, this comes up. A client is becoming a time/money sink, does not listen to advice, or worst of all, forgets to pay. We can get all huffy and call breach of contract, but this can backfire in today’s transparent business world.
What are your graceful exit strategies?
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1 Comments
What are your graceful exit strategies?
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1 Comments
Comments
It’s actually different for me because I work for the company and, as much as I’d love to, I can’t tell that annoying client where to stick his keyword review!If I were the boss however, I think I’d have to look at it in terms of the cost of losing such a client. How much time and resources will I save by losing them and how much would I profit from investing those savings into other clients or ventures.If it became apparent I could actually further the business by cutting off a deadwood client, then I’d politely do just that."I’m sorry, it’s just not working and we grew apart. You changed. It’s not me, it’s you."Something like that.