Published: Feb 02, 2008 - 09:15 am
Story Found By: Wingnut 1575 Days ago
Category: Social Media
3 Comments
3 Comments
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Comments
Good post - definately worth a read.
I couldnt resist pushing it to the popular section :p
Great topic. I think a lot of companies decide to create a blog without clear objectives... or with the wrong objectives (sales). Corporate blogs really are all about PR - creating an ongoing conversation with your customers. Blogs create the ability to talk directly to consumers and learn more about their needs. Ultimately, blogs and other forms of social media should replace focus groups for customer research and insights.