Sorry this site requires JavaScript to be enabled in your browser. See the following guide on How to enable JavaScript in Internet Explorer, Netscape, Firefox and Safari. Alternatively you may be blocking JavaScript with an advert-related or developer plugin. Please check your browser plugins.

nGenWorks gives five excellent examples of difficult clients. It’s vital for small businesses and consultants to learn how to spot and avoid these accounts if you want to stay affloat. Great list from a cool web design and development company.
Comments5 Comments  

Comments

Avatar
from SEOish 1722 Days ago #
Votes: 0

If some of my clients didn’t read Sphinn I would totally comment on this more :)

Avatar
from Rhea 1722 Days ago #
Votes: 1

LOL... yeah, that might cause some issues if your comment was very specific.

Avatar
from Feydakin 1722 Days ago #
Votes: 1

I also discovered the negative person in the group problem a long time ago.. This is the guy (or lady) that is against the project, thinks that they can do it better, or has a friend that they wanted to have the job, etc.. Ask to make that person the project lead and your liaison to the company.. this puts them on the hot seat and forces them to stop fighting you and start working with you since now their job is on the line too..

Avatar Moderator
from DavidWallace 1722 Days ago #
Votes: 2

1) They were working with another group but couldn’t get what they needed from them. There are positives and negatives to hearing this. The key is to try to understand what they did not like about prior group and see if you can meet their needs.

Avatar
from Rhea 1722 Days ago #
Votes: 1

David, great point and one that I shared. It seems like this is a case by case basis. Were the client’s expectations too high (in which case Lisa’s article, http://sphinn.com/story/4840 is worth a read) or was there any number of perfectly understandable reasons? That point definitely needs to be taken with a grain of salt.

Upcoming Conferences

Search Marketing ExpoSearch Engine Land produces SMX, the Search Marketing Expo conference series. SMX events deliver the most comprehensive educational and networking experiences - whether you're just starting in search marketing or you're a seasoned expert.



Join us at an upcoming SMX event:

Upcoming Webcasts

Search Marketing Now Learn more about search marketing with our free online webcasts and webinars from our sister site, Search Marketing Now. Upcoming online events include: