News Source: http://blog.vkistudios.com
Published: Jul 11, 2008 - 11:24 am
Story Found By: YoungMaster 1312 Days ago
Category: Social Media
2 Comments
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News Source: http://blog.vkistudios.com
Published: Jul 11, 2008 - 11:24 am
Story Found By: YoungMaster 1312 Days ago
Category: Social Media
2 Comments
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Of course, they’ll have to solve this little problem:http://biz.yahoo.com/ap/080711/internet_regulation.html?.v=5
As much as I didn’t want to believe it, Comcast is providing real customer service through Twitter. My tweet about a billing issue was handled by @comcastcares today and within hours an associate called with an update. The final resolution exceeded my expectations and everything was taken care of the same day.There is still a long way to go (their practice of hiring contractors as installation techs is frustrating) from the problems I had when my cable was installed. I was so upset that I posted the technician on YouTube.