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Avatar Went Hot: July 24, 2008 - 12:52 pm
Posted By: rodonnell 81 days ago
Topic Type: News Story (Jump to http://www.searchenginejournal.com)
Category: SEM Industry
Agencies are facing a growing number of challenges differentiating themselves from their competitors given the number of search marketing agencies in the market today. Ken Clark suggests agencies begin employing the Net Promoter Score (NPS) as a way to differentiate yourself from the crowd and drive improvements in your business practices.
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