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Avatar Posted By: steaprok 29 days ago
Topic Type: News Story (Jump to http://searchengineland.com)
Category: Google
Google, the superbrand and top global brand is also listed on the Better Business Bureaus (BBB) list of businesses as having an "unsatisfactory record
6 Comments     

Comments

from JohnHGohde 29 days ago #
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Let us see. What is wrong with Google? Could it be a lack of user privacy? Could it be the lack of customer service for webmasters? Or, how about Google's inconsistent policy of sending messages to webmasters in their Webmasters Tools website when they decide to dump upon a website, or even ban it from Google?

from Jill 29 days ago #
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I'm speechless. Where's graywolf, he should have a field day with this!

from beussery 28 days ago #
Votes: 1 | Vote:
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Either way, pretty interesting when you consider Yahoo had four times as many complaints with 1/3 the market share and that they also happen to be the only paid member in the pair.

333 complaints against Google
http://sanjose.bbb.org/WWWRoot/Report.aspx?site=68&bbb=1216&firm=214105

1350 complaints against Yahoo
http://sanjose.bbb.org/WWWRoot/Report.aspx?site=68&bbb=1216&firm=202555

Check out bbb's highly rigid criteria for accreditation after payment: : ) http://sanjose.bbb.org/localstandards

from davenaff 28 days ago #
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The BBB's 'unsatisfactory record' is really a tool that they use to extort money out of businesses. 'Unsatisfactory' means that they didn't respond, which they can only do if they are a paid BBB member.

Google has lots of issues, but in this case, it is the BBB that should be called to task, not Google.

from DarkMatter 28 days ago #
Votes: 2 | Vote:
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once a company becomes as visible as google there are bound to be complaints regardless of the actual quality of the service. considering how many adwords users there are, I think 333 complaints is surprisingly low.

from beussery 27 days ago #
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@davenaff & DarkMatter, excellent analysis!


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