Sphinn - Twitter Define Rules on Spam and Commercial usage

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Twitter Define Rules on Spam and Commercial usage

Went Hot: September 1, 2008 - 1:53 pm
Posted By: NickWilsdon 307 days ago
Topic Type: News Story (Jump to http://nickwilsdon.com)
Category: Other Social Media

Twitter have released their most detailed list yet on what they consider spam. Commercial or promotional Twitter users take note, these activities can get your account suspended or banned.

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from NickWilsdon 307 days ago #

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Ha! As Rob just pointed out on my blog, that means Rick Rolling is now considered spam.

from Jill 307 days ago #

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Thanks for pointing this out, Nick. Good info to know about.

from NickWilsdon 307 days ago #

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3. Sending large numbers of @reply messages that are not genuine replies

Actually a Twitter by Scottclark just got me thinking. This guideline would also seem to stop keyword marketing on Twitter? i.e. you use search.twitter.com or http://tweetbeep.com/ to find out when a mention of your company or keyword comes up and then @reply the user. Quite a few people starting to do this on Twitter now, i.e. you mention something about Quickbooks and another accountancy firm asks if you have tried their product. Or as Scott points out, there are now Indian outsourcers jumping on mentions of programming languages.

At the other end, you have companies replying ORM style to mentions of their name. If you comment about Firefox you can expect a response from their support team.

This adds a new dimension to the earlier comments in the Twitter post about companies creating "opt-in relationships". Where do they draw the line here?