Sphinn - Why small business needs to get social

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Posted By: Kimota 46 days ago
Topic Type: News Story (Jump to http://silkcharm.blogspot.com)
Category: Social Media

Excellent article on why small businesses should adopt social media, with supporting facts and numbers.
"Customers visit an online community 9x more often and stay 5x as long than on a static passive website. Social media marketing means that brand recall is 4x higher than search engine marketing. And there are other obvious soft ROI such as customer service and technical support costs drop 5x-10x"

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