Published: Oct 29, 2008 - 01:21 pm
Story Found By: khalid 1694 Days ago
Category: Usability
4 Comments
4 Comments
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Comments
This point catches me out all the time: "Clear the Clear Button: Having a clear button next to the submit button just makes it easier for customers to accidentally delete what they’ve entered. Skip this unnecessary feature."- good advice!
serves as a good checklist of things to look for when optimizing forms. ditching the captcha is interesting since they are so common place these days. worth running a test on it though.
Im not surprised that ditching captchas increases conversions. Even though I know that captchas can help cut down on spam, they see to get more and more difficult to read every few months (as the spammers find out ways of cracking the captchas). Ive seen several captchas that were actually unreadable to me. If a human cant pass your Turing Test, youre not going to make any sales.
I stopped using captchas in comments. Have not received a single spam comment since. It is all a matter of using the right Wordpress plugins. Prior to dropping captchas I had received about a 1,000 spam comments within 8 months.