JMorris
Putting the "Free" debate aside, Twitter has grown into a tremendous resource for many businesses. As such, when Twitter says, it will be fixed Monday, they damn well better have it fixed Monday. If they don't, they, at the very least, need to notify the affected users.
It's a matter of accountability. If Twitter ceases to be accountable, it ceases to be viable. There are other platforms out there and Twitter isn't even the best channel for near real-time social communication. It's just the noisiest.
Sure, these are probably just growing pains for Twitter, but given all the other pains, one has to question how long Twitter will remain viable as a communication channel.


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