ShariThurow

from ShariThurow 124 days ago #
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Hi all-

Danny, I think you bring up a very, very good point. I do not believe advanced SEO automatically equals search engine spam, and I do think it is a shame that many SEO professionals who practice "advanced" optimization tactics are labeled spammers.

I believe one of the problems is that our industry does not clearly define what "advanced" SEO is. To some, it is SEO practitioners with programmer skills. But you can have very skilled programmers who are not very good at search, and some really advanced SEOs who are not really great programmers.

I very much admire and respect that you put ideas and tactics out in the open, whether I (or anyone else) agrees with those ideas or not.

Keep up the good work!

from ShariThurow 136 days ago #
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Hi Vanessa-

Agreed about the meta-tag description attribute. However, I develop sites that use site search engines and sites that have considerable reference portions. And that is precisely where I see the keywords attribute be extremely helpful.

It depends on the site. Priorities vary by site and page type.

from ShariThurow 184 days ago #
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Hi guys-

Thank you for your feedback. Part 2 is going to be interesting because one of my interviewees is Jakob Nielsen, and what he said is (as usual) brilliant.

Hmm, TinPig, I agree with you that a person who has both SEO and real usability talents is rare. And I am one of those rare ones.  I am both a usability professional (I'm getting my doctorate degree in human/computer interfaces and have received training from some of the top Web site usability professionals) and an SEO professional. I have seen the SEO/usability connection for years and have implemented it in my web designs for years.

I already have the trademark for the term search usability. :-)

Hmm, maybe I do not quite agree with the statement that SEOs look at search engine interaction with sites and usability professionals look at user interaction with sites. There are a few rare ones who look at how users interact with search interfaces, including the commercial Web search engines. Maybe because I am one of the rare ones, my judgment is clouded because I live and breathe this stuff. I enjoy usability testing. I always learn something new, and search behaviors are a part of my personas/profiles.

from ShariThurow 216 days ago #
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Hi everyone-

Sorry, I was out of town, training a company. Clients take priority. I am not done reading all of the comments and writing a list of questions to answer.

I do use the nofollow attribute on Web sites. I NEVER said to not use it at all. I do not use it as a substitute for site architecture. Yes, I recognize that some "Add to Cart" URLs are spidered, and that is a situation where I might use it, but I'd explore other options via robots exclusion, among other things. 

I will not use it or test it on a Web site for siloing or a substitute site architecture. It is a ridiculous thing to ask me to do, IMHO. Some people should know me well enough by now that challenging me to a contest where people will willingly try to "game" the search engines is against my principles. You can do  whatever you want with your business and your clients. 

Why ask me for advice on "cheap" (substandard) usability testing and information architecture research? You are asking the wrong person because, quite frankly, lowering standards frequently results in substandard conclusions, and sometimes outright erroneous conclusions. If the problem is a site's information architecture, then fix the information architecture. I am not afraid to say this to current and potential clients. 

I am aware that many SEO professionals do not have the same experiences I have, and I have to function in communities that really dislike our industry. Whether any SEO wants to accept it or not, some of the negative opinions of this industry are justified. This whole 'nofollow' PR sculpting thing? I do not believe it is justifiable, just another way to try and game the system. I think some readers might believe i am against the nofollow attribute's usage as a whole. I am not. 

The 'nofollow' usage? Yes, there are some instances where it is needed, but not as a substitute for information architecture. To think that sculpting PR is not a usability issue? Hmmm, I guess I have to side with my usability colleagues on that belief. I do not believe that many SEOs get that Web site usability has a direct impact on search optimization. But that's okay. Do what it is that you want to do. And I will do what I believe is effective. 

I have no problem pointing out to my usability colleagues (and professors) what has emerged and is emerging in our industry. It leads to interesting reading and debates, and the continued negative reputation of SEO. I can hold my own among this group, whose opinions and research are very important to me. I read my SEO colleagues' usability evaluations and have had to replace my broken jaw as it keeps landing on the floor. If I have permission, I show these evaluations to my usability colleagues and get their feedback. 

I get that people will feel I talk down to them. I cannot make all of the people happy all of the time. I change my tone? Someone else will think I am talking down to them. So I will just continue to write my way and deal with the criticism as it comes. 

Always read and respect Kim Krause's feedback. Search usability might be my trademark, agreed, but Nielsen and Moreville have done so much in this area, even though we might have differing definitions of the phrase. My work evolves based on their research and findings. Spool's and Constantine's as well, among others. Honestly, Kim, I think you misinterpreted the point of my article. But we can discuss this in some other venue.

Still not going to use the 'nofollow' attribute to sculpt PR. I'll come up with information architecture's the old-fashioned way: iterative usability testing. I find that it works far better than any other method. 

Sorry, such a long post. Interesting debate.





from ShariThurow 215 days ago # - show/hide this comment
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Hi everyone-

Now that I've had a chance to read all of the posts, I do have one more comment.

Me, not test??? I have been testing site architecture, navigation schemes, and cross-linking on interfaces for well over 10 years. It is my dissertation topic. I constantly give usability tests on interfaces with various types of cross-referencing. I am sure many people would love to have a pre-published copy of my dissertation (and others don't care), and the results of client usability tests (which would really tick my clients off and get me sued) and ROI tracking. I won't share that information, of course. My colleagues can "case study" for evidence all they want. I have case studies, too, and over 10 years' worth of data. 

I did write that people are going to do what they are going to do. I am going to continue doing my version of search optimization. Others will do their versions. I sure pushed a button, though, didn't I? (To my great amusement.)

The point of this article was and still is to point out that if your site has a solid information architecture in the first place, including boilerplate elements, then there is no need for the 'nofollow' attribute, with notable exceptions (such as the reason it was created in the first place). 

If my prediction is wrong? I have no problems admitting when I am wrong. And if my prediction is accurate? We will wait and see about that.


from ShariThurow 317 days ago #
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Hi Dawn and everyone-

I agree with you that some of the focus on URL structure might be due to a company's hang up on its site design. And I do mean hang up. I and many of my usability/interface staff have analyzed and tested many page types over the years, and we encounter plenty of people with design fixations.

Well, I've written two books about search-engine friendly Web design. I have spoken at conferences about the topic for years. I have plenty of traning sessions on this topic (has been offered for years). You can even do a search for the keyword phrase search-engine friendly design with my name, and you will find plenty of materials where I have addressed many, many design issues. I didn't leave anyone in the dark.

Color matters. Allocation of screen real estate matters. Information architecture (do another search for that term plus my name) matters. CSS usage makes a difference. Use of graphic images and multimedia make a difference. File format matters.

With all due respect, I do not think any person believes I can cover the entire topic of search-engine friendly Web design in a single 800 to 1000 word article. A book? Yes, but even I had to take over 80 pages (not including the extra chapter) out of the 2nd edition of my book.

I'm already working on my 3rd book where I am delving deeper into the topic. Not a 3rd edition. New book with new title and different table of contents.

The whole point of the article is to point out that a lot of people who claim to be experts on search-engine friendly design are either: (a) not designers, and/or (b) not knowledgeable enough on the entire gamut of design elements that are important to search-friendly interfaces.

I'm not saying URL structure isn't important - it is crucial for providing access. I'm not saying crawlability is not important. But to put the crawlability process before the keyword research and information architecture processes? That is a big red flag that you are not dealing with a person or a company that really does understand search-engine friendly Web design.

from ShariThurow 345 days ago #
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Thank you for your kind words.

I felt I had to write because a few readers took one of my paragraphs out of context. I have never recommended building one site for Google, one site for Yahoo, one site for Ask, etc. That whole paragraph was written with deep sarcasm. It is not always easy to communicate sarcasm online. :-)

I have always built a single Web site with targeted users and their behaviors as my primary concerns. I am gaining more interest in usage-centered design than user-centered design.

Thanks again!


from ShariThurow 374 days ago #
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Such great comments. Fantomaster is one of my favorite people.

Before you get into too much mud slinging and assumptions, I did not come up with the article title. I had a writing block; someone else came up with it. But I got a kick out of it and said to go with it. :-)

I agree with so many of your comments. I know of some very ethical "black hats" and some very unethical "white hats." And, with all due respect Fantomaster, I do not lump in all "black hats" as being high risk.


This happens all of the time when I write. I have a limited amount of words and space, and people take a lot of things out of context. Just ask me to elaborate if something seems awry. I don't mind, and probably a good thing to make me clarify.

Believe me, Bill (Slawski), I echo your sentiments. I wish this "hat" thing would go away and we focus on the things that matter. Maybe I use this terminology out of laziness. I probably do. Your comments inspired this article. I was making observations during the conference and wrote things down. The observations evolved into an article.


Sorry, Natasha, if my life offends you. Actually, I'm not sorry at all. Take off your damn heels. Not everyone who listens to me speak at conferences knows or understands my credentials and background, which provide a frame of reference. I learned  a tremendous amount about information retrieval in graduate school, and it helped me communicate with software engineers more effectively as well as usability professionals. It makes me better at my job and makes me present better scientific information at conferences, among other places. So no apologies.

Conferences can be difficult because the attendees are so different. If I speak in too many technical terms, I lose the non-techies. I can see it in their facial expressions. If I don't speak technical enough, I see many technical/IT people look bored: the folded arms, etc. It's a balancing act.

Instead of berating me, how about taking a library/info science class? I'm saying that to everyone, not only one person. My favorite one, so far, is about the organization of information. I take a lot of classes and seminars and training. I just finished one on software development usability and modeling, which was another big eye opener. I have been able to apply all of these classes/seminars/training to the jobs I do, often within 24 hours of learning something.

Everyone has his or her own approach to SEO. My approach involves a lot of education and training in a wide variety of fields. It's my approach. It's not for everyone. My approach works for me and my clients. I've been able to make a comfortable living with this approach for years. I'm sticking to it because I enjoy it so much.

As I am sure others' approaches work for them. Some approaches? I have issues with them because, unfortunately, as Fantomaster said, some approaches are scam.

These comments are great. I enjoyed reading them.


from ShariThurow 373 days ago # - show/hide this comment
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Hi everyone-

Context is everything. First, the "worthless, shady criminals" thing originated from another person who made the assumption that all SEOs practice the same methodologies.

I reiterate, I did not come up with that article title. Someone else did. Of course, I take responsibility for cracking up and saying to go with it. I remember what it felt like to be labeled as such. Though I think it is interesting to see the current reactions to it compared to the reactions a few years ago.

I did not say all black hats (for lack of a better term) are frauds. I said that the court cases I've been involved with for fraud involved black hat SEOs lying to clients.

The one thing I am very grateful for? A place where we can present multiple opinions. I was blocked from posting to the other blog.

I understand many of you are not in the academic arena as I am. Nevertheless, it is a big portion of my life. And it is very, very frustrating to deal with the incredible misconceptions. I've read scholarly journal articles that present information that is not accurate about our industry. I would rather spend my time learning something new than defending our industry.

As for all SEOs gaming the system? I do not know if I completely agree with that. Search usability applies to Web sites whether or not Google, Yahoo, etc. exists. Making products, services, and information easy to find on a Web site, software, or any interface is search usability, in practice and implementation.

Search behavior is not only querying behavior. And search does not only mean Google. Maybe it does to others, but not to me. I respectfully disagree, then. We could debate this topic to death, I know.

from ShariThurow 370 days ago #
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Hi again-

Regarding ibrian's statement:

>" I know of some very ethical "black hats" and some very unethical "white hats.""
> but that didn't come across as the meaning of the article.

I believe you are correct. It did not come across enough.

And oldschool? Me being in academia - it's a fact. People are going to think I am arrogant whether I state it in a different way, or the way I stated it. I live with the mud slinging. I do know that being in my chosen field of study has made me a better SEO, a better Web developer, and a better usability professional. I don't read much about people insulting search engine software engineers because they pursued higher education. People ask me where I learn things. I learn a lot in school. I suggest taking classes that really helped me to other SEOs. Don't believe me? Then take the class. Maybe you'll see what I mean. Then again, it's not for everyone.

I think this whole debate has been very interesting to read because, personally,  I haven't read so many diverse opinions in one place in a long time. So many misconceptions. People believing that others don't practice [color]-hat methodologies because they don't know how -- that mud sling goes both ways.

And that really was the gist of my article, even though I might have communicated it better. It goes both ways. And whether anyone likes it or not, SEO has a very bad reputation among many industries, not only academia.

No one likes being unfairly stereotyped. Back to the original quote: I know of some very ethical "black hats" and some very unethical "white hats."

A lot of people took things personally when they shouldn't have.

I don't think the white/black hat labels are going to disappear any time soon, unfortunately.

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