chrisbrogan
I can't seem to edit this. That chews. Looks like I read the post wrong the first time. Here's what the summary SHOULD read:
Great post about how HubSpot could improve usability and improve comments and other "stickiness" on a blog. Following on from a webinar, the author offered lots of interesting advice and feedback about the blog's usability.
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Story: Blog Posts and Comments; An 11 point Usability Overhaul