markalves

Avatar Posted By: markalves 166 days ago
Topic Type: News Story (Jump to http://www.useit.com)
Category: Google Searching
Recent usability research shows that only 76 percent of users who wanted to run a Google search were successful according to Jakob Nielsen's latest Alert Box posting. Users either failed to get to any search engine or used the type-in field that hap read more »
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Avatar Posted By: markalves 171 days ago
Topic Type: News Story (Jump to http://sloanreview.mit.edu)
Category: Blogging
The MIT Sloan Management Review critiques five strategies for addressing negative feedback online: 1) Ignore; 2) Sic the lawyers; 3) Throw money at it; 4) Invite and engage critics; and 5) Stop it before it starts. The article was reprinted in the W read more »
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Avatar Posted By: markalves 177 days ago
Topic Type: News Story (Jump to http://www.happywebdiva.com)
Category: Google Other
Happy Web Diva explains which types of organizations should use Google sites--and who shouldn't--in her series reviewing the collaboration tool. read more »
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